Overview
Non-Food Items: Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Goods such as food, cannot be returned. Refunds are given on a case by case basis.
Additional non-returnable items:
- Gift cards
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If have not received your refund within 10 days of returning item, please contact us at [email protected].
Clearance items
Only regular priced items may be refunded. Clearance items cannot be refunded.
Exchanges
We can not exchange food items. Exchanges will of non-food items will be handled on a case by case basis.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you or you will be provided with a virtual code.
Shipping returns
To return your product, contact [email protected] for instructions
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. If the product was damaged in transport the delivery agent must be contacted first.
Need help?
Contact us at [email protected] for questions related to refunds and returns.
